Please read the below carefully.

By completing any transaction with My Fit Pod or using a My Fit Pod service in any format, you are agreeing to abide by our House Rules. As a community we ask you to make sure you are happy that you can comply with our House Rules before continuing. My Fit Pod has the right to use its sole discretion to add or alter at any time to prevent a breach of our Terms & Conditions.

YOU WILL

1. PLEASE INVITE GUESTS VIA OUR APP

You will invite any guests via the My Fit Pod Mobile Application only so we can account for the number of users in our facility at any one time.

2. PLEASE WEAR SUITABLE CLOTHING

You will wear suitable gym clothing and footwear whilst using any My Fit Pod facility.

3. PLEASE SANITISE YOUR HANDS BEFORE USE

You will sanitise your hands before using My Fit Pod equipment with the sanitiser station provided.

4. PLEASE STORE ANY BAGS AWAY FROM THE GYM FLOOR

You will safely store any bags and personal belongings away from the gym floor and inside the storage space or bathroom areas.

5. PLEASE LEAVE MY FIT POD AS YOU FIND IT

You will leave My Fit Pod in a clean and tidy condition. This includes but not limited to, putting away equipment neatly, removing any trip hazards, removing any litter, wiping down machines and equipment, clearing any spillages and sanitising your hands.

6. PLEASE TAKE ALL BELONGINGS

You will take all your belongings with you when leaving My Fit Pod. Neither My Fit Pod, the Landlord and/or the Managing Agent is responsible for any property left behind.

7. PLEASE LEAVE ON TIME

You will exit My Fit Pod on time and be courteous to any users entering after you.

8. DAMAGES TO MY FIT POD WILL BE CHARGED

You will be responsible and charged for the damage to equipment outside of normal wear and tear or necessary cleaning of a My Fit Pod due to your violation of this agreement or any agreement as outlined in the Terms & Conditions.

9. THEFT OF EQUIPMENT WILL BE CHARGED

You will be held liable and charged for any costs incurred to replace equipment taken from the My Fit Pod.

10. PLEASE BRING ID

You will provide proof of identity if reasonably requested by My Fit Pod, the Landlord and/or Managing Agent.

11. PLEASE FOLLOW ANY ADDITIONAL RULES

You will comply with any additional rules, regulations and requests communicated through the My Fit Pod Website, Mobile Application, Network or otherwise.

YOU WILL NOT

1. PLEASE DON’T EXCEED 5 PEOPLE IN MY FIT POD

You will not allow access of more than 5 people, inclusive of yourself, to enter the My Fit Pod.

2. PLEASE DON’T SHARE YOUR ACCESS DETAILS

You will not share your access details / Access Device.

3. PLEASE DON’T ALLOW ACCESS TO STRANGERS

You will not provide My Fit Pod access to anybody you do not know or have not formally invited using the Mobile Application.

4. PLEASE DON’T MISS-USE MY FIT POD SOFTWARE

You will not use the Website, Mobile Application or Network for sending or storing any unlawful material.

5. PLEASE DON’T MISS-USE THE FACILITY

You will not use My Fit Pod for unlawful or illegal purposes.

6. PLEASE DON’T USE MY FIT POD INAPPROPRIATELY

You will not use the My Fit Pod Website, Mobile Application or Network for any inappropriate purposes, including but not limited to drugs, alcohol, gambling, sexual activity, extreme sports or any other purpose likely to reflect negatively on My Fit Pod, the Landlord and/or the Managing Agent.

7. NO SMOKING IN MY FIT POD

You will not smoke inside any My Fit Pod (this includes e-cigarettes).

8. DO NOT BRING HARMFUL OBJECTS INTO MY FIT POD

You will not bring any harmful weapons or sharp objectives into the My Fit Pod including but not limited to firearms and knives.

9. NO NAKED FLAMES IN MY FIT POD

You will not allow any naked flame inside My Fit Pod through lighters, candles or other.

10. PLEASE DON’T MAKE EXCESSIVE NOISE

You will not make excessive noise or create noise that My Fit Pod, the Landlord and/or Managing Agent deems to be a disturbance to surrounding retail, office or residential dwellings.

11. DO NOT BRING ANIMALS TO THE FACILITY

You will not bring any animals into My Fit Pod, except for service animals which should always be harnessed and leashed.

12. NO UNDER 18 IN THE FACILITY

You will not allow the access of anybody under 18 years old into My Fit Pod without prior approval from My Fit Pod. Please email  hello@myfitpod.co.ukfor approval.

13. PLEASE DON’T TAMPER WITH EQUIPMENT

You will not install, remove or modify any My Fit Pod fixtures, fittings, equipment, hardware or appliances.

14. DO NOT MISS USE TECHNOLOGY

You will not use the WiFi or Bluetooth services of My Fit Pod for unlawful purposes or anti-social behaviour.

15. PLEASE SUPPORT THE MY FIT POD BRAND

You will not tarnish or purposely sabotage the My Fit Pod brand or intellectual property through the Website, Mobile Application or Network.

ACCESS DETAILS POLICY

Your Access details / Access Device can only be used by you and your Access details / Access Device is issued solely for your use, as your account is personal to you and only covers your use of My Fit Pod. You are responsible for keeping your Access details / Access Device secure and confidential at all times. The Access details / Access Device remains our property at all times (unless agreed otherwise and evidenced in writing).

Should we believe that your Access details / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. If we do so we will: (a) inform you, via email, that we believe your Access details / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in the below.

If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your Access details / Access Device was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have: (a) to apply a penalty charge to your card on file. The penalty charge will be calculated as being equal to the daily charge (that applied at the time of use) for each occasion on which your Access details were used by that individual/those individuals; and/or (b) in the event of serious misuse of your Access details, for example, your Access details have been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your Account with immediate effect, and no refunds will be given.

If we have reasonable grounds for believing that you knowingly provided your Access details / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to My Fit Pod (known as tailgating) in addition to our rights referred to above, we may hold you responsible for the conduct of the individual(s) while on our premises, and liable for any loss we suffer as a consequence of that conduct.

(“Access Device”) is the device or any other relevant security hardware device with built-in authentication equipment, issued or otherwise provided to you by us to enable you to securely access the relevant My Fit Pod in accordance with the Terms of your Account. Only one device can be registered to an Account at any time, if you lose or misplace the device you need to contact hello@myfitpod.co.uk to remove the device immediately.